Privacy Policy
Last updated: September 16, 2026
Lucky Roll Craps (“the app”) is developed and operated by Fox Valley Digital LLC, a Wisconsin, USA limited liability company (“Fox Valley Digital”, “we”, “us”). This policy explains what information the app and this website (luckyrollcraps.com) collect, how we use it, who we share it with, how long we keep it, and the choices you have.
1. Information we collect
You can play without an account. As a guest, your chips and progress are stored on your device. If you create an account, we store the information below on our servers so your progress follows you.
- Account details: your email address and password (the password is stored only in hashed form by our authentication provider). If you sign in with Apple or Google, we receive the account identifier and email address that provider shares with us (Apple lets you hide your real email behind a relay address) and, the first time you sign in, your name, which we use to suggest your display name.
- Profile: your display name, the avatar you pick and, if you choose to add one, a profile picture. The app only reads the single photo you select from your photo library.
- Gameplay data: chip balance, game statistics, roll and session history, achievements, daily challenge and daily bonus progress, the cosmetic items you own, and when you accepted our Terms of Service.
- Purchases: when you buy chips or Remove Ads, Google Play or Apple processes the payment. We never receive your card or payment details. We store the product you bought, its price and the store’s transaction ID, and our purchase partner validates the receipt.
- Feedback: the messages you choose to send us from inside the app.
Information collected automatically by the app and our partners, whether or not you have an account:
- Device and app information: device model, operating system, app version, language and similar technical details.
- Identifiers: an app-instance ID used for analytics and, where permitted, your device’s advertising identifier (on iPhone, only if you allow tracking when the app asks).
- Usage data: how you interact with the app, such as screens viewed, features used, ads viewed or tapped, and in-app events.
- Diagnostics: crash reports and performance data.
- Approximate location: our advertising and analytics partners may infer your general area (for example, your country or city) from your IP address. The app never asks for your precise location.
- Push notification token: if you allow notifications, a token that lets us deliver them to your device.
The app does not access your contacts, camera or microphone, and it does not ask for your precise location.
2. How we use your information
- Run the game: save your progress, sync it across devices, and deliver chips, daily bonuses, challenge rewards and purchases.
- Process and validate purchases, restore Remove Ads on a new device, and prevent fraud, cheating and abuse.
- Show ads, including personalized ads where you have allowed them, and the optional rewarded ads you choose to watch for bonus chips.
- Understand how the app is used, measure performance, and find and fix bugs and crashes.
- Send push notifications you have agreed to receive. You can turn them off at any time in your device settings.
- Respond to your feedback and support requests.
- Meet our legal, tax and accounting obligations.
3. Who we share information with
We share information only with the service providers that help us run Lucky Roll Craps, and only for the purposes above:
- Supabase: hosts our database, sign-in system and profile-picture storage.
- Google AdMob (Google Mobile Ads SDK): shows ads and measures them. It receives device identifiers, IP-based approximate location, ad interaction data and diagnostics. Learn how Google uses this information at policies.google.com/technologies/partner-sites.
- Google Analytics for Firebase: app analytics and diagnostics.
- RevenueCat: processes and validates in-app purchases. It receives your account ID, purchase and transaction details, and device information.
- Expo: delivers push notifications to your device.
- Apple and Google: distribute the app, process payments, deliver notifications, and provide Sign in with Apple and Google Sign-In.
These providers process information under their own privacy policies. We work only with providers that are required to protect your information at least as well as this policy does. We may also disclose information when the law requires it, to protect the rights and safety of our players or others, or as part of a merger or sale of our business, in which case this policy will continue to apply to your information.
We do not sell your personal information for money. When personalized ads are enabled, Google receives device identifiers and app activity to choose which ads to show. Some US state privacy laws treat this as “sharing” or a “sale”. You can opt out at any time using the controls in section 4.
4. Your advertising choices
- iPhone and iPad: the app asks for permission before tracking. Choose “Ask App Not to Track”, or turn off Settings > Privacy & Security > Tracking, and you will see only non-personalized ads.
- Android: delete or reset your advertising ID, or opt out of ads personalization, in your device’s Google settings.
- Remove Ads: the one-time Remove Ads purchase turns off the banner and interstitial ads on your account. Rewarded ads remain available if you choose to watch them for bonus chips.
5. How long we keep information and how to delete it
- We keep account information for as long as your account exists.
- Delete your account at any time in the app under Settings > Delete Account. This immediately and permanently removes your account, profile and profile picture, gameplay data, feedback and our records of your purchases from our servers. If you cannot open the app, follow the steps at luckyrollcraps.com/delete-account. We complete emailed requests within 30 days.
- Guest progress stays on your device until you delete the app or clear its data.
- Our partners keep the data they collect according to their own retention policies. Purchase receipts are kept by Google Play and Apple under their own terms.
- We may keep records we are legally required to keep, such as transaction records for tax purposes, for as long as the law requires.
6. Data security
Information sent between the app and our servers is encrypted in transit using TLS. Our database uses access controls so each player can reach only their own records, and only authorized people can access our systems, and only when necessary. No method of transmission or storage is 100% secure, but we work to protect your information and fix problems quickly.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. You can:
- Update your display name, avatar and profile picture in the app.
- Delete your account in the app, as described in section 5.
- Email privacy@luckyrollcraps.com for anything else, such as a copy of your data. We may ask you to confirm that you own the account, and we respond within 30 days.
We will not treat you differently for exercising your privacy rights. If you are in the European Economic Area or the United Kingdom, you may also complain to your local data protection authority.
8. Age requirement and children
Lucky Roll Craps is a social casino game intended for adults (21+) and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has given us information, contact privacy@luckyrollcraps.com and we will delete it.
9. International users
We are based in the United States, and our service providers may process information in the United States and in other countries. By using the app, you understand that your information may be processed outside your own country, where data protection laws may differ. We take steps so that it stays protected as described in this policy.
10. This website
luckyrollcraps.com uses Google Analytics cookies to count visits and to see which pages and links visitors use. This is aggregate measurement only. The site does not ask for or store names, email addresses or payment details, and you can opt out using the Google Analytics opt-out browser add-on. The password reset page is excluded from analytics entirely.
11. Changes to this policy
We may update this policy as the app changes or the law requires. We will change the “Last updated” date above and, for significant changes, let you know in the app. If you keep using Lucky Roll Craps after an update, the updated policy applies.
12. Contact us
- Company: Fox Valley Digital LLC, De Pere, Wisconsin, USA
- Privacy requests: privacy@luckyrollcraps.com
- Support: support@luckyrollcraps.com
